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Customer Charter
QUALITY All of our marquees and equipment are of the highest quality available. We have a strict policy on cleaning and maintenance and regularly renew and upgrade our extensive stocks.
SERVICE We believe our service is second to none. We do not leave a job until our customers are completely satisfied. To prove this we will be delighted and proud to show you a selection of the numerous letters we have received from our customers.
RELIABILITY we will deliver and erect your marquee at a time that is convenient to you. Our aim is to have the marquees and equipment completed at least two days before your event, if required, so that you have time to make any final arrangements.
CHOICE Due to our wide range of marquees and associated equipment, we can provide what you want, and not what we have left.
PEACE OF MIND We have a 24 hour helpline to assist you before and during the hire period. Also, we do not ask for the final payment until you are completely satisfied. Though rarely used, we also operate a free emergency call out service to quickly rectify any problems that occur.
COMPETITIVE PRICES Although all the previous points are important, we also have very competitive prices, and subject to availability, we guarantee to beat any like for like written quotation from any other company.
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